Seeking customer service operations manager jobs in the tourism sector? Happy Travel & Tourism is hiring now.

Job Responsibilities

Lead customer service support operations across a global B2B hotel booking platform.

  • Lead day to day operations across a 24/7 service.
  • Oversee customer service support operations.
  • Lead and develop distributed service teams.
  • Optimize service standards.
  • Ongoing review of improving and implementing processes.
  • Conduct root cause analysis.

Requirements

  • At least 5 years of relevant experience in the industry.
  • Demonstrated success in improving processes.
  • Strong experience identifying root causes and prevention.
  • Confident managing high and increasing volumes.
  • Strong leadership, communication and problem solving skills.

Looking for more openings? See today’s walk-in interviews in the UAE on uaehrs.com.

How to Apply

📧 Email your CV to: recruitment@happytravel.com

Mention the job title in your email subject line.