End User Support Engineer Vacancy in Dubai

Location: Dubai

Expanding IT Operations team hiring 20 End User Support Engineers to support healthcare environments serving 20 hospitals & clinics across the UAE.

Job Details:

  • Location: Dubai & Healthcare Facilities Across UAE
  • Salary: Up to AED 5,000/month
  • Notice Period: Maximum 30 Days

What You’ll Do:

  • Deliver onsite and remote technical support for desktops, laptops, tablets, and peripherals
  • Resolve hardware, software, Windows/macOS, LAN, Wi-Fi, and VPN issues
  • Deploy and image devices, configure enterprise applications, and support end users
  • Manage Active Directory accounts, MFA, endpoint security, and IT assets
  • Handle ITSM tickets while maintaining SLA compliance
  • Provide support in a dynamic 24×7 healthcare environment

Requirements:

  • 3–5 years of Desktop/End User Support experience
  • Strong knowledge of Windows, macOS, Active Directory, TCP/IP, DNS, DHCP, and ITSM tools
  • Experience with Dell, HP, Lenovo, Apple devices, Microsoft Office, and enterprise applications
  • Excellent troubleshooting and customer service skills
  • MCSE, MCITP, or ITIL certifications are a plus

To apply, send your resume to: rec1@myhtptech.com