Discover rewarding admin customer support jobs in Dubai with a competitive salary and comprehensive benefits.

Company: GM Solutions

Location: Dubai

A fast-developing vehicle data technology company is looking for a young, dynamic, and highly organized professional to be the first point of contact for clients, provide administrative support, and handle Level 1 technical inquiries (UAE-based candidates only).

Key Responsibilities

• Serve as the first point of contact for client inquiries via email and phone
• Respond to customer queries in a professional and timely manner
• Identify, troubleshoot, and resolve Level 1 issues related to vehicle data services
• Escalate complex technical issues to the appropriate internal teams
• Follow up with clients to ensure resolution and satisfaction
• Maintain accurate records of customer interactions and internal documentation
• Assist with reports, proposals, and general office documentation
• Coordinate internally with technical and commercial teams
• Manage emails, scheduling, and basic office coordination tasks

Ideal Candidate Profile

• Must have automotive aftersales experience, especially as a Service Advisor, Estimator, Customer Reception/Customer Service, or similar role
• Around 4 years of automotive experience preferred
• Excellent spoken and written English
• Strong computer literacy (MS Office: Excel, Word, Outlook, PowerPoint)
• Comfortable working with web-based platforms and online systems
• Strong organizational, multitasking, and problem-solving skills
• Professional communication and customer-focused attitude
• (Training will be provided on vehicle data systems)

Compensation & Benefits

Salary: AED 5,000 – 7,000 per month + Medical Insurance + Annual Air Ticket.
Working Hours: 9:00 AM – 6:00 PM (Monday to Friday).

How to Apply

Apply for admin customer support jobs in Dubai by sending your CV to libinda@gmsolutions.ae.

To apply, send your resume to: libinda@gmsolutions.ae